Welcome to my technical writing portfolio! This is separated out from the rest of my portfolio because I wanted to be able to link to it directly. I know, you’re all very excited to know the reason and have it explained in an entire paragraph rather than going “huh, that’s weird” and immediately moving on with your day.
Incidentally, that sort of ability to unpack and have a solid reason for something that others might consider trivial is exactly why you should hire me to do your technical writing. After all, there’s always a user out there who gets stuck on a little thing that you personally thought was easy, and our writing should account for that user and support them.
Identifying information for the original company these articles were written for has been removed.
Sample Pieces
How-to: Windows Updates
End User Documentation
Provides a sample of documentation oriented at an end-user who may not have much or any technical knowledge. Also demonstrates how I use images in documents like to assist users in navigating the interface while following the procedure outlined.
Personal Drive Best Practices
End User Documentation
Provides a sample of “best practices” writing that’s oriented at an end user. Clearly explains the best practices along with the reasons why they should use those practices and how it’s in their best interest.
Mac Imaging and Shipping
Internal Team Notes
Provides a sample of a more informal and friendly writing style and an abbreviated outline of procedures designed for technically-savvy IT team members who are using it more as a quick reference document than as a source of explicit training or a first-time explainer.